Eligibility
- Refund requests must be submitted within the stated refund window (if any) shown at the time of purchase.
- Refunds may be denied in cases of abuse, policy violations, or fraud investigations.
Non-refundable items (common examples)
- Setup fees, one-time charges, labor/remote hands.
- Software license fees (e.g., Windows licensing) where applicable.
- Domain registrations and third-party products (if offered).
Proration
Unless otherwise stated, cancellations outside of an advertised refund window are not prorated. Dedicated servers are typically billed monthly and may have minimum terms.
How to request a refund
Contact support@nocservers.com with your invoice number, service ID, and reason for the request.
Effective date: May 28, 2026